- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Partners
What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
If you are looking for an honest mechanic, this is the place! I was so grateful to find them! Fair prices, great work, reliable and trustworthy. I won't go anywhere else from now on. I used to go to MB Auto in Castaic where they took advantage of my naïveté. I don't have to worry about getting ripped off or overcharged anymore. I feel like if I was reading this, I would wonder if it was an authentic review, but I have never been as satisfied with a mechanic as I am with them. Thank you Randy, and everyone else who worked on my car.
Randy and his crew have done great work for me for years.